We are not so sure anymore that Kaiser Permanente wasn’t responsible for the original hacking that brought us back to update the website. We didn’t initially think so because of the way the hackers got in, and we do know how. Most hacking is random exploitation of vulnerabilities, so the first one was on us,… Read More »
Among the most frequently asked questions we receive are “Who are you?” and “What are your goals?” Kaiser Permanente Thrive Exposed was started in 2004 as an anti-brand campaign, to counter KP’s deceptive attempt to rehabilitate its reputation with $40 million+ per year in member money, in the form of Thrive. We didn’t know anyone… Read More »
Kaiser Permanente has been cited by the California Department of Managed Healthcare for multiple mental health care violations, including keeping two sets of records to hide lengthy appointment wait times from investigators. Definitely worth reading the entire article because it shows the deliberation with which Kaiser skimps on your care and then lies to cover… Read More »
We’ll call this one the “George Halvorson, first reform your own organization” Edition. An Elite Notary explains why it is so difficult to obtain legal representation in California in medical malpractice cases. Hint: it’s all about MICRA and mandatory binding arbitration, and claims against Kaiser have decreased 20% as a result. Just the legal filings,… Read More »
At the end of February, the California Department of Managed Health Care (DMHC) issued a cease and desist order against Kaiser Foundation Health Plan, for denying physical, occupational and speech therapy to members with “non-physical conditions.” This action was in response to more than 100 complaints that were received by the department since 2009. According… Read More »
And the fraud just keeps on coming, albeit somewhat delayed on our part. Dr. Hamid Safari, the Kaiser Fresno perinatologist who was accused of unsafe practices and causing the deaths of two babies, was cleared by the Medical Board of California and tried to get his job back. Of course the MBC practically requires a… Read More »
Part 2 of the Kaiser Permanente stories we missed during our hiatus from posting: After an initial refusal by Kaiser, California Department of Managed Health Care officials finally obtained the documents needed to complete investigation of a complaint that call center scripts sometimes lead to misdiagnoses and delayed care. Two Bay Area residents filed a… Read More »
So many Kaiser stories have crossed our desk during the time we were not posting regularly that it would be impossible to put them all in one entry. The following is Part 1 of our attempt to catch up (we’ll add these to the Horror Stories pages later). Some of them were widely reported at… Read More »
The following Kaiser Permanente horror story arrived in our inbox a few days ago. This unfortunate patient has been put through hell for over a year without so much as an apology, and — you guessed it — as usual the medical records do not reflect the truth of what occurred. Meanwhile, in our area… Read More »
Received from a loving husband who lost his wife at the hands of Kaiser, only to be put through the full “Kaiser Treatment,” consisting of stonewalling, mutilated medical records and attempts to discredit him. Unfortunately he isn’t the first. By Richard May This is going to be a very hard thing for me to relive,… Read More »