From a frustrated soon to be ex-Kaiser Virginia member: How can someone lodge a complaint against Kaiser and get heard? I have called Member Services and they tell me to contact the Facility Members Services and nothing gets done. You try to make an appointment only to receive a voicemail telling you someone will call… Read More »
From the son of two long-time Kaiser members: The health care my parents receive from Kaiser should be called anything but health care much less personal health care. There have been many incident over recent years but the most recent is the most enraging. My father had been experiencing dizziness, headaches and shortness of breath… Read More »
Coverage at S.F. center is at risk unless compliance with federal rules is proved. By Dorsey Griffith — Sacramento Bee Medical Writer The Medicare program has threatened to halt coverage for all end-stage kidney care at Kaiser Permanente’s San Francisco transplant center unless the health plan can convince regulators it has complied with federal regulations.… Read More »
From the L.A. Times: Two Kaiser Permanente patients filed suit Monday against the giant HMO following the suspension of its Northern California kidney transplant program. The suit was filed by Irvine lawyer Lawrence Eisenberg on behalf of patients Lurena Fiore and Debra Adams, but it is seeking class-action status. It claims negligence, fraud and misrepresentation,… Read More »
From the L.A. Times: By Charles Ornstein, Times Staff Writer June 3, 2006 A Los Angeles County jury found Friday that Kaiser Permanente retaliated against one of its emergency room physicians after he raised concerns about the quality of care at Kaiser’s Bellflower Medical Center. Kaiser’s affiliated medical group placed Dr. Mark L. Woods on… Read More »
With all the recent scandals at Kaiser Permanente, such as the Kidney Transplant Debacle and The Mystery of the Missing Dead Baby, we thought it would be a good time to revisit our roots: namely Kaiser’s Thrive ad campaign. The short version for new visitors is that Kaiser Colorado lost its knickers in a little… Read More »
By Dorsey Griffith — Sacramento Bee Medical Writer Published 9:20 pm PDT Wednesday, May 24, 2006 Two state departments are investigating the traumatic case of how a deceased baby was mistakenly removed from a hospital morgue and then buried in a grave with another family’s infant twins. All the babies died in Kaiser Permanente Medical… Read More »
From San Francisco Business Times: Communication and administrative errors that doomed Kaiser Permanente’s San Francisco kidney-transplant unit have raised fears among health-care observers about broader management problems at the health-care giant and questions about the role its affiliated medical group played in the fiasco. Kaiser said May 12 that it would shutter the program in… Read More »
[This story was originally published by www.10news.com San Diego and is no longer available] When a San Diego man died from an ear infection, his family took a closer look at the professionals in white coats who cared for him. What they found could be a lifesaver for others. A grieving widow gave a deposition.… Read More »
From the L.A. Times: Some seeking answers on the transition to UC transplant programs express frustration over the poor quality of data. By Charles Ornstein and Tracy Weber, Times Staff Writers May 18, 2006 State regulators Wednesday ordered Kaiser Permanente to fix communication foul-ups stemming from the abrupt suspension of its Northern California kidney transplant… Read More »