Transfer of Kaiser’s Kidney Patients Hits Major Delays

By | August 4, 2006

From the Los Angeles Times:

Shifting them from the HMO transplant center to UC hospitals will take far longer than thought.

By Tracy Weber and Charles Ornstein, Times Staff Writers

California HMO regulators said this week that it will take months longer than expected to transfer about 2,000 patients out of Kaiser Permanente’s troubled kidney transplant center in San Francisco, prolonging patients’ dependence on a program that has been plagued by scandal.

When the Kaiser program announced in May that it would shut down, the California Department of Managed Health Care predicted that all of the HMO’s Northern California patients would be moved to new centers within six weeks. But preparing patients and their records for transfer has taken more time than anticipated, officials say, pushing the target to the end of the year.

“That’s our new goal,” said Lynne Randolph, a spokeswoman for the department, who added that some patients needed updated tests and that records had to be standardized.

Her agency also plans to announce as early as next week that it will levy a record-breaking fine against Kaiser for problems in the transplant program, according to a person familiar with the matter. The largest fine previously collected by the agency was $1 million in 2002, also against Kaiser, for lapses in the treatment of a patient who died.

So far, only 231 Kaiser kidney patients have been officially transferred to transplant programs at University of California hospitals in San Francisco and Davis, Randolph said.

Some Kaiser patients received word of the most recent delays with dismay.

Walter Jewell, 32, said he doesn’t even know whether he has been transferred yet. He was perplexed this week to get a letter asking his preference between the UC hospitals, because he had already told Kaiser he wanted UC San Francisco.

“Right now if I got a call for my kidney transplant, I don’t know who is going to be calling me,” said Jewell, who has been waiting since June 2004. “I know they’re in the process of doing something, but I don’t know what?. I’m still really concerned.”

Kaiser, the nation’s largest HMO, announced the closure of its kidney transplant program in May after reports in The Times detailed problems arising from the center’s start-up in the fall of 2004. Northern California transplant patients, who had been treated at UC San Francisco and UC Davis medical centers under contract with Kaiser, were forced to transfer to the new program.

The center compiled a dismal record: Last year at Kaiser’s program in San Francisco, twice as many people died on the waiting list as got kidneys, the newspaper found. The statewide pattern for transplant centers was the reverse: Twice as many patients received kidneys as died.

Hundreds of patients were not properly transferred from their old programs to Kaiser’s, leaving them in limbo with little hope of receiving new kidneys.

Federal regulators later concluded that practically every aspect of the Kaiser program was flawed and threatened to cut off Medicare funding for treating all end-stage renal disease at the HMO’s San Francisco hospital. But the U.S. Centers for Medicare and Medicaid Services late last month accepted Kaiser’s plan for fixing its problems, even though the program is closing.

Full Story

One thought on “Transfer of Kaiser’s Kidney Patients Hits Major Delays

  1. gadfly

    I wonder if there’s going to be a death count involved in this delay, too?

    In the end who is responsible for the transfer? Kaiser? The receiving hospital? Some agency overseeing it like the DMHC?

Leave a Reply

Your email address will not be published. Required fields are marked *