Comments on: DMHC levies $3 million fine against Kaiser for poor handling of member complaints

By: brandi marino

brandi marino — Fri, 05 Mar 2010 14:04:15 +0000

I too am so frustrated. my mom has been sick for 1 year! they only order simple simon tests doing nothing for her.
anyone able to get outside referrals??
brandi_Marino@yahoo.com

By: JP

JP — Fri, 19 Feb 2010 21:02:10 +0000

I am fed up with Kaiser doctors! Is anyone suing Kaiser in Northern CA because I’d like to join in! No doctor cares about what pain I’m in - they only care to ignore it and not give me anything for it! KAISER DOCTORS ARE HEARTLESS!!!! I’m ready to sue!!!1 Anyone else want to file a class action suit against them with me? My friend was told she had cancel by a form letter!!!! How cruel!!! Please contact me at jaquelly@earthlink.net

By: L.V

L.V — Sun, 03 May 2009 21:43:18 +0000

I WOULD LIKE TO FILE A COMPLAINT ON KAISER EMERGENCY DEPARTMENT THIS PAST WEEK IVE BEEN TO THE HOSPITAL 3 TIMES 2 HOSPITAL TESTED ME POSITIVE FOR SWINE FLU BUT WHEN I GO TO KAISER SENDS ME HOME SAYS NOTHING IS WRONG YOUR HEALTHY BUT IVE LOST MY VOICE, I HAD FEVER AT 104, IVE BEN VOMMITING , DIREAH CAN NOT KEEP FOOD OR LIQUID DOWN, SEVERE HEADACHE, BODY ACHE, SORE THROAT COFFING, 2 HOSPITAL TESTED ME POSITIVE BUT KAISER SAIS NO YOUR FAKING IT, SECCOND OF ALL SOMOENE BROUGHT ME INTO MEREGENCY WITHOUT MY CONSENT OR PERMISSION STARTED GIVING OUT ALL MY INFORMATION TO THIS INDIVIDUAL I THOUGHT THEY HAD A STRICT RULE ABOUT CONFIDELAITY BUT THEY DONT. MY OTHER CONCERN IS I WENT TO THE EMERGENCY WHILE BACK WAS TOLD I HAVE COLD IT TOOK ME 3 EMERGENCY TRIP IN ONE DAY FOR THEM TO DETERMEIN I HAD PHEUMONIA NOT A COLD. THE SECCOND TIME OH YOUR ASTHMA JUST ACTING UP AGAIN SEVERAL TRIP OH YOU HAVE BRONCHITAS. NOW THIS TIME 2 HOSPITAL TEST M EPOSITIVE BUT KAISER SO LAZY HARD HEADED THEY DONT WANT TO DO ANYTHING WHAT DO I DO.

By: perry lambert and family

perry lambert and family — Tue, 17 Feb 2009 16:58:26 +0000

my dad was kill by dr.payant and it was coveryup this happen in 1991 and we can not find anyone to help us get any closure he cut our dad’s liver while working on him

By: Admin

Admin — Sun, 14 Dec 2008 23:54:41 +0000

I edited your comment to remove your personal information and location for privacy purposes. Kaiser also monitors this site.

This kind of thing is standard operating procedure at Kaiser and you can expect them to use the trumped up mental health charges against you during the complaint process. There is literally no limit to how low they will go.

I’m not saying don’t complain, but consider it carefully because you’re in for the dirtiest fight of your life. You can file complaints with the Department of Managed Health Care and the Medical Board of California, and hopefully someone will help you. You can also write to your state legislators and the governor. It’s hard to win because Kaiser controls all of the evidence and is not above fabricating its case.

The best thing you can do for yourself is to change health plans as soon as possible.

By: K

Sun, 14 Dec 2008 16:58:29 +0000

Kasier emergency doctor did not listen to me on September 26. I was assaulted by two men. One was obviously intoxicated. The Kaiser doctor accused me of drinking and askede me what the date was.
I do not drink and I knew what the date was.
He then tricked me into seeing a man who would help with “transportation issues” The man ended up sending me to a mental hospital against my will. For at least eight hours no one knew where I was. I was denied access to the phone or phone numbers in the emergency room. I fell at the hospital and there does not appear to be an incident report. I have been extremely depress and want to dump Kaiser. Filed a complaint and found false information on my medical records. Scared to death of Kaiser now. Please advide. Filing complaint with state because of frustration with complaint process. Also personal property was stolen and I fear identity theft. No one helps.
please advise.

By: heather

heather — Tue, 18 Nov 2008 07:45:13 +0000

was there anyone else that had to miss work due to the TB Scare at the SF Kaiser? The nurse in the maternity ward that took care of my newborn and myself had TB and we were exposed. Luckily, our tests came back negative but Kaiser will not reimburse me for my loss of wages due to an error on their part. What do I do from here? I already was denied twice by the Review Board and now am getting the run around from their employees.

By: California attorney seeking plaintiffs for autism class action » Kaiser Permanente Thrive Exposed

Wed, 23 Apr 2008 21:03:08 +0000

[...] one reader explained in this comment on another post: Kaiser is required to treat Autism by statutory and contractual obligation, but on [...]

By: Johann Astor

Johann Astor — Mon, 14 Apr 2008 11:08:50 +0000

Kaiser is facing a class action lawsuit regarding their “treatment” or lack thereof for Autism. The lawsuit was filed last week by a friend of mine who has a 2 year-old baby boy with autism and Kaiser has refused to treat him.

Kaiser has a pattern of dumping their own members diagnosed with Autism into the hands of government for treatment. Effectively shifting their financial obligation to treat this children onto taxpayers. Shameful!

I can tell you that DMHC is conducting a large scale investigation about the practice after someone I know personally filed more than a dozen complaints with agency. According to the agency, the investigation is huge! Let’s see how are they going to weasel out of that one.

Kaiser is required to treat Autism by statutory and contractual obligation, but on the other hand they claim not to cover any of the treatments for Autism in violation of the law. Their contract specifically provides for the treatment of Autism. However, the “treatment” that Kaiser offered the baby was two OT sessions a month, one visit with the Psychiatrist (no follow ups), and an assessment every three months. I wonder-what are they going to assess if there are no treatments offered?

By: How Kaiser Permanente treats people who complain — you could be next » Kaiser Permanente Thrive Exposed

Sun, 04 Nov 2007 01:52:37 +0000

[...] been harmed when a mistake has been made. But actions speak louder than words, and the reality of how Kaiser treats everyone who complains certainly doesn’t include the kind of sympathy that involves willingly making restitution to [...]