Comments on: DMHC levies $3 million fine against Kaiser for poor handling of member complaints

By: California attorney seeking plaintiffs for autism class action » Kaiser Permanente Thrive Exposed

Wed, 23 Apr 2008 21:03:08 +0000

[...] one reader explained in this comment on another post: Kaiser is required to treat Autism by statutory and contractual obligation, but on [...]

By: Johann Astor

Johann Astor — Mon, 14 Apr 2008 11:08:50 +0000

Kaiser is facing a class action lawsuit regarding their “treatment” or lack thereof for Autism. The lawsuit was filed last week by a friend of mine who has a 2 year-old baby boy with autism and Kaiser has refused to treat him.

Kaiser has a pattern of dumping their own members diagnosed with Autism into the hands of government for treatment. Effectively shifting their financial obligation to treat this children onto taxpayers. Shameful!

I can tell you that DMHC is conducting a large scale investigation about the practice after someone I know personally filed more than a dozen complaints with agency. According to the agency, the investigation is huge! Let’s see how are they going to weasel out of that one.

Kaiser is required to treat Autism by statutory and contractual obligation, but on the other hand they claim not to cover any of the treatments for Autism in violation of the law. Their contract specifically provides for the treatment of Autism. However, the “treatment” that Kaiser offered the baby was two OT sessions a month, one visit with the Psychiatrist (no follow ups), and an assessment every three months. I wonder-what are they going to assess if there are no treatments offered?

By: How Kaiser Permanente treats people who complain — you could be next » Kaiser Permanente Thrive Exposed

Sun, 04 Nov 2007 01:52:37 +0000

[...] been harmed when a mistake has been made. But actions speak louder than words, and the reality of how Kaiser treats everyone who complains certainly doesn’t include the kind of sympathy that involves willingly making restitution to [...]

By: Admin

Admin — Sun, 21 Oct 2007 18:13:52 +0000

Wendy, there are some attorneys that specialize in Kaiser arbitrations. Try a Google search.

By: Wendy

Wendy — Sun, 21 Oct 2007 16:56:14 +0000

I’m currently struggling with Kaiser about the billing. It’s been more than a year. DHMO didn’t help me at all. I’m thinking about lawsuit against them. Do you know any good lawyer to do that?

By: Kaiser Permanente Thrive Exposed » Fourth season of Brand Baloney on a $45 million Kaiser roll

Mon, 27 Aug 2007 22:34:38 +0000

[...] you need a kidney transplant, or have pneumonia, or cancer, or a past due pregnancy, or a consumer complaint, or need a prescription, or, or, [...]

By: kaiser victim

kaiser victim — Sun, 05 Aug 2007 19:49:59 +0000

To Anonymous, I was given “rehab” at the Kaiser Facility in West Los Angeles after a head on car collision.
They saw me once every week (until I complained that this was below the standard of care for my injuries)…it was then increased to two.

Kaiser sent me a bill for my “treatment”….In the bill was a charge from a Therapist for ‘home rehab trainig techniques’ (wording paraphrased at this time since i do not have the bill directly in front of me currently). The reality is, is that this charge for ‘home rehab. technique training’ was actually for the therapist handing me a brochure stating I should perform these exercises at home (NEVER did they ever discuss these techiniques with me personally or go over any of them to show how they should be properly performed)….More lies and fraud……

When will the DHS step up and do something?……

Well, not until it is done to one of their high ranking officials….or….when the media attention is hot enough on their trail…..

*THEY* are just as culpable (as joint commission, the ama and the state medical boards) in allowing Kaiser (as well as their Physicians) to continue to practice substandard care!

Q.I. done on a case by the same Physician who provided the treatment, other Physicians at Kaiser not giving bad scoring to a Physician who committed medical negligence….surprising?

At Kaiser it is not……Seriously, just look at the Kaiser Physicians in Oregon who wrote recommendation letters for “Doctor Death” (jayant patel). His license was taken by the Oregon Board and New York Board to protect patients from him. Not being able to practice in the U.S. anymore, he went to Australia (along with his copies of recommendation letters by Kaiser Doctors).
He worked in Australia until he started maiming and murdering patients there too (seems the Australian review boards act much more quickly than the ones in the good old U.S. of A. to protect their citizens, and apparently their Physicians have ethics versus the strong desire to cover up medical negligence)…..

Surprising that Kaiser and their Physicians cover up for each other?……Please, those who hang out with dogs all carry fleas themselves.

By: Fiona

Fiona — Fri, 03 Aug 2007 21:08:15 +0000

When I worked at KP, I monitored the “peer review” process. In one case, a patient death that resulted from obvious negligence was noted as “an improvement opportunity” … because the physicians reviewing the case felt strongly that they would not want to receive a low “score” for *their* care and so would not give one to the doctor in question. It was ridiculous.

By: Marianne

Marianne — Mon, 30 Jul 2007 03:08:53 +0000

It’s too bad that the DMHC didn’t get off their collective duff until after a whistle blower (Dr. David Merlin, Kaiser Kidney Center SF)went public and they got bad press starting with the L.A. times.

Guess Ms. Eynes had to finally make the appearance of doing her job. Trouble is, its way too little - what’s $2-$3 million to a company that makes had nationwide revenue of $34.4 billion last year and net income of $1.3 billion. And way too late - where was the DMHC from 2004 to 2006, when many complaints were filed against the Kaiser Transplant Center alone.

Kaiser members keep complaining, getting harmed, and dieing. Ms. Eynes has “closed the chapter”…

The question I have, whould she have even openned the book if it wasn’t thrust in her face by the whistleblower going public?

By: Again and again and again and again. : justen

Again and again and again and again. : justen — Mon, 30 Jul 2007 00:46:33 +0000

[...] demonstrated lapses in ethics and judgment by Kaiser Permanente executives doesn’t end there. Kaiser Thrive has the story of a $3 million fine being levied against Kaiser Permanente, one of the largest in the history of the Department of Managed Health Care, for Kaiser [...]