Received 4/23/07 via the FixKP.org mailing list:
Page one of today’s Wall Street Journal has an article on the email I sent on November 3, along with a look at the events leading up to and following it. You can read the article through this link:
The Wall Street Journal, Critical Case: How an Email Jolted a Big HMO
You can also read my thoughts on the article, and on the ongoing leadership issues at Kaiser Permanente, on my blog:
In the coming days, I will post more about the months since my November 3 email. Thank you, again, to everyone who has continued to share words of support. It really has been one of the few things that have kept me going these past few months.
Thank you, again.
Sincerely, and most respectfully,
Justen Deal
Previously:
- Justen Deal’s email to all Kaiser employees
- Internal rumblings at KP
- Kaiser/Epic PR disguised as news
More:
- April 26, 2007 from InfoWorld: RIP, electronic medical records? — Kaiser Permanente’s pioneering foray into digitizing health care records may mean the concept goes belly up.
- April 27, 2007 from Slashdot: Big HMO Jolted by Email, System Failures
Kaiser Thrive Exposed would like to personally thank Dr. Geoff Galbraith - Kaiser Permanente Care Management Institute board member; and Vice President, Hawaii Permanente Medical Group, Quality Improvement Management - for inspiring us to create this website. Did we make it into the top 5?
Are Justen’s observations plausible? I think they are.
See http://home.aol.com/medinformaticsmd/failurecases.htm for more about healthcare computing problems.
It is too funny that Halverson has spent all this time and money going after a kid who was just “naive”.
If you believe Halverson’s tale then I’ve got some gorgeous ocean front property in Iowa that you’re dying to see.
Time for Halverson to pack his bags and take his member-funded golden parachute. (Off the Golden Gate Bridge for all I care).
I have a much more detailed up close and personal perspective on Health Connect than anything EVER made public so far (by far!!) and am working right now on consolidating that into a comprehensive “picture” of the real “State of the Nation” at KPHC.