Comments on: More trouble in HealthConnect land? http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/ Kaiser Permanente: Failure to Thrive -- A Managed Care Watch Web Site Thu, 07 Aug 2008 22:55:14 +0000 http://wordpress.org/?v=2.5.1 By: Carol H http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-28677 Carol H Wed, 16 Jul 2008 17:54:19 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-28677 I was terminated from KPHC in July of 2007 after working on the project for nearly 3 years and a Kaiser employee for nearly 9 years. Being in the workforce for over thirty years, I have never experienced this much blatant discrimination. Most managers of Health Connect, don't even know how to find the policy, let alone adhere to it. It's insane how much money is wasted on mismanagement. As far as the "Thrive" campaign is concerned, Kaiser does not care about the health of its employees (who by the way are members too), many who have fallen asleep at the wheel (including myself) due to demanding schedules that the inexperienced managers created. After being a Kaiser member nearly all my life, myself and family members have all dropped the coverage. I was terminated from KPHC in July of 2007 after working on the project for nearly 3 years and a Kaiser employee for nearly 9 years. Being in the workforce for over thirty years, I have never experienced this much blatant discrimination. Most managers of Health Connect, don’t even know how to find the policy, let alone adhere to it. It’s insane how much money is wasted on mismanagement. As far as the “Thrive” campaign is concerned, Kaiser does not care about the health of its employees (who by the way are members too), many who have fallen asleep at the wheel (including myself) due to demanding schedules that the inexperienced managers created. After being a Kaiser member nearly all my life, myself and family members have all dropped the coverage.

]]> By: Former KPHC Party Member http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-27941 Former KPHC Party Member Fri, 20 Jun 2008 20:19:19 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-27941 With IP2 going full steam ahead, it is ever clear that things are in need of adjustment. My hope is with the end of Ambulatory, out with the old and in with the new and improved. With IP2 going full steam ahead, it is ever clear that things are in need of adjustment. My hope is with the end of Ambulatory, out with the old and in with the new and improved.

]]> By: KPHC is going down http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26931 KPHC is going down Mon, 14 Apr 2008 18:30:27 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26931 I come back here sometimes to see what the new gossip is. Everything appears to be true. There are some people that are listed that can be questionable about their pasts..but overall true. This project is ridiculous. I have seen people on the BAC team from Rev Cap that weren't really qualified and they make a good living as a BAC, better than Mc D's. The Rev Cap team was so ghetto, but most of them stayed and got a new job with the project. Then there are some crappy ass Ambulatory AC's like mentioned above about Betty L. There are a few others like Cary S. The management is bad. they don't show care for their employees. some people are not qualified but what can anyone do about it, nothing. I come back here sometimes to see what the new gossip is. Everything appears to be true. There are some people that are listed that can be questionable about their pasts..but overall true. This project is ridiculous. I have seen people on the BAC team from Rev Cap that weren’t really qualified and they make a good living as a BAC, better than Mc D’s. The Rev Cap team was so ghetto, but most of them stayed and got a new job with the project.

Then there are some crappy ass Ambulatory AC’s like mentioned above about Betty L. There are a few others like Cary S.

The management is bad. they don’t show care for their employees. some people are not qualified but what can anyone do about it, nothing.

]]> By: Former KPHC Party Member http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26609 Former KPHC Party Member Sat, 29 Mar 2008 21:37:35 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26609 As if things aren't tough enough? It is clear that life isn't fair, and that project work, is analogous sometimes to a war zone. You have to do what you have to do, to get ahead and live. A class action lawsuit against Vijaya Rogers will be the tip of the iceberg. The entire project is in jeopardy. Although, there is new leadership in Ed Glavis, more has to occur to prevent a violent catastrophe. Let's hope for the best.. As if things aren’t tough enough?

It is clear that life isn’t fair, and that project work, is analogous sometimes to a war zone. You have to do what you have to do, to get ahead and live.

A class action lawsuit against Vijaya Rogers will be the tip of the iceberg. The entire project is in jeopardy. Although, there is new leadership in Ed Glavis, more has to occur to prevent a violent catastrophe.

Let’s hope for the best..

]]> By: Former AMB Member http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26204 Former AMB Member Thu, 06 Mar 2008 07:16:12 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-26204 As a former HC Amb employee who had many negative things occur during my time on the project I wish to defend people named in the article. Many good people have been put in a very bad light. I am not refering to Vijaya or higher but everyone below her. They are just trying to make a living like the rest of us. Time to take this article down. As a former HC Amb employee who had many negative things occur during my time on the project I wish to defend people named in the article. Many good people have been put in a very bad light. I am not refering to Vijaya or higher but everyone below her. They are just trying to make a living like the rest of us. Time to take this article down.

]]> By: Mad BAC http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-25715 Mad BAC Fri, 15 Feb 2008 04:58:12 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-25715 Jeffrey Hoffman, STL, ambulatory is another HealthConnect promotion gone bad. At RWC, he was really feeling the power and was seen to be extremely verbally abusive to people working on his team. Now that he is in OAK, he is still at it. Several BACs were raked over the coals and given a tongue lashing for daring to make a medical appointment without his express approval. Other BACs are taking night classes to improve themselves. One that Jeffrey likes has had no problems; others have had it made known to them that he was very irritated that they had these prior obligations. It is quite obvious to others that these BACs are performing well in the field, but they were given less than good evaluations. In one case, the review the BAC read and signed, was not the same as the copy given to them several weeks later. However there is no way to prove that he substituted part of the review after it was signed. Jeffrey takes all grievances, real or imagined, and makes them into large issues and gives bad evaluations to anyone who dares question his judgment or ideas or who causes him any inconvenience by their actions. Jeffrey never forgives or forgets the slightest slight, whether it is intentional or otherwise. Then, he gets even using the evaluation system. There is no way for BACs to give him an evaluation or even any criticism without fearing retaliation. Having NO trust for the HR system and having experienced Vijaya?s ideas of confidentiality and retribution, it was decided not to report these openly abusive practices. Thank you for providing this forum for us to present our own glowing evaluation of Kaiser?s HealthConnect management. Jeffrey Hoffman, STL, ambulatory is another HealthConnect promotion gone bad. At RWC, he was really feeling the power and was seen to be extremely verbally abusive to people working on his team. Now that he is in OAK, he is still at it.
Several BACs were raked over the coals and given a tongue lashing for daring to make a medical appointment without his express approval.
Other BACs are taking night classes to improve themselves. One that Jeffrey likes has had no problems; others have had it made known to them that he was very irritated that they had these prior obligations. It is quite obvious to others that these BACs are performing well in the field, but they were given less than good evaluations. In one case, the review the BAC read and signed, was not the same as the copy given to them several weeks later. However there is no way to prove that he substituted part of the review after it was signed.
Jeffrey takes all grievances, real or imagined, and makes them into large issues and gives bad evaluations to anyone who dares question his judgment or ideas or who causes him any inconvenience by their actions. Jeffrey never forgives or forgets the slightest slight, whether it is intentional or otherwise. Then, he gets even using the evaluation system. There is no way for BACs to give him an evaluation or even any criticism without fearing retaliation.
Having NO trust for the HR system and having experienced Vijaya?s ideas of confidentiality and retribution, it was decided not to report these openly abusive practices. Thank you for providing this forum for us to present our own glowing evaluation of Kaiser?s HealthConnect management.

]]> By: DUDE http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-25193 DUDE Thu, 24 Jan 2008 23:33:30 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-25193 yeah, KP healthconnect is a great project to be part of except the freakin management sucks...as a former employee, we know all the dirt that goes around but when someone has the courage to speak on it, BOOOM, they are fired... yeah, KP healthconnect is a great project to be part of except the freakin management sucks…as a former employee, we know all the dirt that goes around but when someone has the courage to speak on it, BOOOM, they are fired…

]]> By: KeepItUp http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-23410 KeepItUp Fri, 12 Oct 2007 19:04:21 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-23410 I have been a KPHC employee for over 3 years and have seen many things and worked on many teams, i Found that kaiser will only fire good people who stand up for what is right, employees who should be fired are constantly getting promoted, i have even been told by a former boss that i am a good employee but i dont play the politics, i was told i need to align myslef with those who can advance my career and to speak out at meetings and really take credit for some things i have done, i always figured i was doing my job and shouldn't be boasting that i do what i was hired to do. PROMTIONS: I have seen first hand people with no IT or KPHC experiance become Site Support team managers like Ana Chan in South San Francisco, she had never had any experiance with managing and could hardly use a PC herself yet she was givin the position of Site Support supervisor and KPHC Project Manager, who knew that her Husband was a doctor and she was a student of the former KPHC PM in SSF who by the way was made "Director" once she Hired Ana Chan as PM...Hmmmmmm....maybe hiring Ana Chan as PM got her a pay boost since becoming "Director" none the less there were a Director, a Project Manager, a Regional Manager, and a few key players at the hospital who all managed the site Supports in SSF...they are only a 5 man team well really only 4 since one "Annie" Qin Li was hired by Ana Chan and also had no PC or KPHC experiance, as a matter of fact their was only one person on that team who had come from the KPHC project even though i know for a fact that many BAC's that were very qualified had applied yet none recieved an interview, a little over a yeat later the one person who came form the project has left that team (he was probably tired of doing all the work) and a couple others on the team left and Ana Chan has been given a new position (probably a raise too) now they are down to 2 Site Supports one being Qin Li "Annie" who knows nothing and users will hang up on her since they are aware that they know more about KPHC then she does, and the Lead Site Support Jon who was an employee of Jamba Juice doing auto visual becuase software support is so simliar to setting up TV's for meetings, Retention Bonus: Well if you have worked for KPHC long enough you were supposed to recieve this "Bonus" since there was a huge influx of people transfering to other hospitals, well i can tell you that i dont know of a single person who recived a bonus, i was told i wasnt going to get a bonus becuse i didnt work for the same team the whole time....once a suite of KPHC ends i have no choice but to go to another team and that means i dont get a bonus but all the Doctors at KP get a huge bonus for staying on with this electronic charting system and the only requirment for them is that they need to go to a couple meetings and get free lunchs...wow thats really hard to do, while all the support people who are getting better offers from other Hospitals are staying and getting shafted by the Regional offices that have promised this imaganary bonus. Expense Reports: I have never gotten a check that was accurate to what needed to be expnsed, I have filled out an expnses report for many thing and here at Kaiser you fill it out and at least with Rev-Cap they just send it back saying there are mistakes but they wont tell you what they are and youi have to fight to try to get a meeting with the person who submits them to figure out what is wrong, i once subitted the same expense report 4 times and the first three times i was told there were mistakes but i was never told what they were so i just kep submitting it till the 4th time it got approved, Loosing money: I can see why Kaiser is always loosing money...deployment it is a well known fact that on Rev-Cap the scheculer Ryan was only given the position because he complained more than anyone about the schedule and he did many favors for his friends but f-ed over everyone else, i was deployed to Fresno for a week then off to Sac for 3 days then back to Fresno for another week then off to some other facility for a few days then back to Fresno, i said screw that shit and just worked it out amoungst some other BAC's where iwould stay in Fresno while they would stay in Sac since it was just more convient and cost effective for everyone, While in Fresno there was a BAC who was given a 2 bedroom apartment and i asked if I could just stay in the extra room instead of getting a hotel room and region said no since i wasn't deployed there for more that 2 weeks so i sayed in the apartment anyway but Kasier paid for a hotel that i didnt stay in and this kind of thing happened all the time well thats enough for now but if you like i have much more i could expose about KP I have been a KPHC employee for over 3 years and have seen many things and worked on many teams, i Found that kaiser will only fire good people who stand up for what is right, employees who should be fired are constantly getting promoted, i have even been told by a former boss that i am a good employee but i dont play the politics, i was told i need to align myslef with those who can advance my career and to speak out at meetings and really take credit for some things i have done, i always figured i was doing my job and shouldn’t be boasting that i do what i was hired to do.

PROMTIONS: I have seen first hand people with no IT or KPHC experiance become Site Support team managers like Ana Chan in South San Francisco, she had never had any experiance with managing and could hardly use a PC herself yet she was givin the position of Site Support supervisor and KPHC Project Manager, who knew that her Husband was a doctor and she was a student of the former KPHC PM in SSF who by the way was made “Director” once she Hired Ana Chan as PM…Hmmmmmm….maybe hiring Ana Chan as PM got her a pay boost since becoming “Director” none the less there were a Director, a Project Manager, a Regional Manager, and a few key players at the hospital who all managed the site Supports in SSF…they are only a 5 man team well really only 4 since one “Annie” Qin Li was hired by Ana Chan and also had no PC or KPHC experiance, as a matter of fact their was only one person on that team who had come from the KPHC project even though i know for a fact that many BAC’s that were very qualified had applied yet none recieved an interview, a little over a yeat later the one person who came form the project has left that team (he was probably tired of doing all the work) and a couple others on the team left and Ana Chan has been given a new position (probably a raise too) now they are down to 2 Site Supports one being Qin Li “Annie” who knows nothing and users will hang up on her since they are aware that they know more about KPHC then she does, and the Lead Site Support Jon who was an employee of Jamba Juice doing auto visual becuase software support is so simliar to setting up TV’s for meetings,

Retention Bonus: Well if you have worked for KPHC long enough you were supposed to recieve this “Bonus” since there was a huge influx of people transfering to other hospitals, well i can tell you that i dont know of a single person who recived a bonus, i was told i wasnt going to get a bonus becuse i didnt work for the same team the whole time….once a suite of KPHC ends i have no choice but to go to another team and that means i dont get a bonus but all the Doctors at KP get a huge bonus for staying on with this electronic charting system and the only requirment for them is that they need to go to a couple meetings and get free lunchs…wow thats really hard to do, while all the support people who are getting better offers from other Hospitals are staying and getting shafted by the Regional offices that have promised this imaganary bonus.

Expense Reports: I have never gotten a check that was accurate to what needed to be expnsed, I have filled out an expnses report for many thing and here at Kaiser you fill it out and at least with Rev-Cap they just send it back saying there are mistakes but they wont tell you what they are and youi have to fight to try to get a meeting with the person who submits them to figure out what is wrong, i once subitted the same expense report 4 times and the first three times i was told there were mistakes but i was never told what they were so i just kep submitting it till the 4th time it got approved,

Loosing money: I can see why Kaiser is always loosing money…deployment it is a well known fact that on Rev-Cap the scheculer Ryan was only given the position because he complained more than anyone about the schedule and he did many favors for his friends but f-ed over everyone else, i was deployed to Fresno for a week then off to Sac for 3 days then back to Fresno for another week then off to some other facility for a few days then back to Fresno, i said screw that shit and just worked it out amoungst some other BAC’s where iwould stay in Fresno while they would stay in Sac since it was just more convient and cost effective for everyone, While in Fresno there was a BAC who was given a 2 bedroom apartment and i asked if I could just stay in the extra room instead of getting a hotel room and region said no since i wasn’t deployed there for more that 2 weeks so i sayed in the apartment anyway but Kasier paid for a hotel that i didnt stay in and this kind of thing happened all the time

well thats enough for now but if you like i have much more i could expose about KP

]]> By: KaiserFly http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-23047 KaiserFly Fri, 14 Sep 2007 04:59:21 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-23047 I heard that one of their managers Gina Parrish waited until everyone left the office at days end to confront one of her employees which she despised. After yelling at her to finally retire she was also asked how long she was planning on bringing in her oxygen tank to the office, she told her she was sick of it making so much noise. I guess the manager didnt' realize that they werent the only two in the office. Did she get fired? Did she get disciplined? Was she even spoken to by upper management? Who will guess right? I heard that one of their managers Gina Parrish waited until everyone left the office at days end to confront one of her employees which she despised. After yelling at her to finally retire she was also asked how long she was planning on bringing in her oxygen tank to the office, she told her she was sick of it making so much noise. I guess the manager didnt’ realize that they werent the only two in the office. Did she get fired? Did she get disciplined? Was she even spoken to by upper management? Who will guess right?

]]> By: Sally Rains http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-22779 Sally Rains Wed, 29 Aug 2007 14:12:26 +0000 http://www.kaiserthrive.org/2007/02/22/more-trouble-in-healthconnect-land/#comment-22779 I just found this website, sorry to hear about all the wrongs. This problem of mis-management and unethical behaviors goes even deeper then the HC project. The managers also receive daily harrassment and have to deal with their chiefs destroying their character only because you don't agree with their ideas. I know that several manangers finally had enough of the mistreatment and decided to use the compliance hotline. What a sad joke. I just found this website, sorry to hear about all the wrongs. This problem of mis-management and unethical behaviors goes even deeper then the HC project. The managers also receive daily harrassment and have to deal with their chiefs destroying their character only because you don’t agree with their ideas. I know that several manangers finally had enough of the mistreatment and decided to use the compliance hotline. What a sad joke.

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