Comments on: Yet another case of disappearing evidence

By: Admin

Admin — Sun, 11 Apr 2010 01:36:21 +0000

Try calling the advice nurse. If you don’t know the number, member services should be able to give it to you. The nurse can get you in to see a doctor at a clinic sooner, or might tell you to go to the ER.

By: Unhappy customer

Unhappy customer — Sun, 11 Apr 2010 01:23:12 +0000

I’ve had Kaiser for a few years but never really needed it except for the common cold. Then around Christmas of this year I started feeling unwell–various stomach pains, diarrhea, poor appetite, anxiety. Went to GP who ran a bunch of blood tests–negative. She said lactose intolerance. Few months later, still not feeling well. She referred me to a GI doc. GI did an ultrasound–negative. Then this past week I had severe stomach pain after hours so I went to the ER. I have had a kidney stone before and it felt awfully similar and I told them that. The doc felt my belly, said he didn’t think it was a stone. He ran my urine–bad UTI infection found! Was this my problem all along??? Why wasn’t my urine run way back around Christmas??? He gave me Cipro sent me home.

The next evening, Cipro was making me throw up and my stomach pain was still really bad. Hauled myself back to the ER. Told them it’s my kidneys I’m telling you. They finally agreed to do a CT scan–sure enough 2mm stone on my kidney. Plus UTI which was possibly a kidney infection….why they can’t tell me definitely whether I have a kidney infection I don’t know. And last I checked, kidney infections are dangerous. I’m a 27 year old woman I shouldn’t be having kidney damage right now.

The ER doc sent me on my way saying call me if anything changes. Call you …. this is Kaiser it’s IMPOSSIBLE to call your doctor you can only “leave a message” with someone in India and the doc MIGHT get it and MIGHT return your call. And guess what, you can’t even call ER docs through their message system. I politely asked HOW do I call him and he wrote down his “cell phone.” Well his cell phone turned out to be more like the main number to the ER. Today, still not feeling right. Cipro is giving me horrible diarrhea. Should I go off it? I called his “cell phone.” Some receptionist picked up and asked me to call back in an hour. I said well why doesn’t he just call me when he gets a chance? She said no you call him. Okay, I call back in an hour–phone rings and rings and rings, no voice mail. Two hours later I call again, they put me on hold 10 minutes claiming they’re getting him, 10 minutes later the phone clicks off I’m hung up on. Never talked to the doc today.

So here I am suffering with diarrhea and a possible kidney infection with no medical doctor to ask what should I do. My only option is to haul it back to the ER again! Look I have no problem going to the ER in an emergency but I don’t feel like this is an emergency and I don’t think I should have to go there and pay $50 copay just to be able to talk to a doctor.

Kaiser is fine for your common cold, but good luck to you if you ever get sick.

By: Kaiser Permanente Thrive Exposed » Happy Birthday Lehna Jordann Brewer

Kaiser Permanente Thrive Exposed » Happy Birthday Lehna Jordann Brewer — Sun, 04 Mar 2007 22:52:27 +0000

[...] For a complete documentation of the events surrounding the death of My Baby at Kaiser Permanente, please read part one of my story. [...]

By: Mother of Lehna Jordann Brewer

Mother of Lehna Jordann Brewer — Sat, 03 Feb 2007 20:59:27 +0000

Elizabeth,
I am very sorry about your father. I only wish that I knew then what I know now. My other Daughter, who was so looking forward to having a Baby Sister is still completely heart broken, as I am. I don’t know how Kaiser employees sleep at night. Kaiser has got to be THE biggest scam going.
Amazing to me that they are still in business and allowed to “practice medicine” given all the tragedies, screw ups, coverups, deceptions, fraud, etc. What a waste of lives and money. My little Lehna would almost be 1 year old. The hatred I carry for Kaiser for their callousness and negligence goes beyond what any word in the dictionary could define. Kaiser is a menace to society.

By: Elizabeth Medeiros

Elizabeth Medeiros — Fri, 02 Feb 2007 23:49:51 +0000

I left a comment about a misdiagnosis story but you are right about the delay in receiving medical records. I requested them before my father died Oct.28,2006. They lost that request. My brother requested them 3 days after my father died. They delayed them until Dec. 12,2006 but included the orginal request in the records we received. We can prove that they delayed the request. We had to pretty much tell them that the delay was illegal and would be reported to the Calif. Medical Board. I am actually surprised that I have found enough proof in the records to back up my claims. But who knows what they took out. There are 2,500 pages from a 9 week stay. I hope that some lawyer sees that I have enough to at least prove they are incompentant practioners of medical care. I think Kaiser employs the bottom of the barrel. If I wasn’t there with my mom everyday they would have surely killed him sooner. Ther was no communication between doctors so one doctor would write a D/c medication order and another doctor would ignore that order eveb after we told him that my dad wasn’t supposed to take that medicine anymore. It was just nuts. My mom says that if she gets sick she just want to die at home. My dad suffered so muchin that hospital. When he arrived the doctor couldn’t believe he was 71 yrs. old. She swore he was 20 years younger. He was a shell of himself in 9 weeks. We need to make it our live’s mission to make Kaiser come to terms with their greed and incomptence.

By: Anonymous

Anonymous — Tue, 16 Jan 2007 17:43:32 +0000

Somebody somewhere MUST have a transcript of proceedings of arbitration, court proceedings, a deposition, something — ANYTHING where KP was found liable for falsifying or destroying records — an opinion stated by an arbitrator that says, We believe that KP falsified/destroyed records. Not all cases are lost . . . someone wins, and an opinion is given. Get THAT official transcript and you’ve got solid evidence that would be pretty hard to dispute.

Anyone know anyone who happens to have something like that?

My daughter was born at KP and sustained brain damage. Of course, they didn’t tell us that, nor did they tell us that they had to go through extraordinary lengths to resecitate her after birth. How can information like that be legally withheld?

By: Mary Carvalho

Mary Carvalho — Wed, 08 Nov 2006 05:11:53 +0000

I just want to say how very sorry I am. I thought my experience was so horrible with Kaiser–5 years I haven’t healed and they’ve done every thing they can to claim I’m crazy and fantasized the things I complained about. And when I went to the medical board Kaiser could not locate records for quite some time. I assume they edited them. However, no matter how hard the last five years have been for me it does not compare to what you have gone through. I will pray for you. I hope you have another beautiful baby soon. I know it won’t replace your first, but you clearly have so much to offer a child. Again, I am so very sorry.

By: FI Garcia

FI Garcia — Tue, 03 Oct 2006 19:44:22 +0000

Thanks for your reply. I have checked w/ attorneys, I have written a story which later on will be summarized for your use.
. ..

By: Admin

Admin — Thu, 14 Sep 2006 18:51:54 +0000

“They thought I was a Kaiser executive getting this kind of treatment.”

This is why I laugh my behind off when Robbie Pearl goes on TV boasting that his own family receives medical care at Kaiser, as if nobody knows he and his family receive special treatment. It certainly doesn’t say much about his opinion of the intelligence of the average Kaiser member. Or even worse, when he exploited his father’s supposed death by medical error for PR purposes when several deaths at Kaiser facilities were reported late last year. “Had he been a member of Kaiser Permanente, he would be alive today.” GAG!

FI Garcia: We got your email…hope you received the reply. When you’re ready to tell your story we’d be happy to publish it. Make sure you check with your lawyer first.

By: Concerned

Concerned — Thu, 14 Sep 2006 14:50:03 +0000

You are a victim of Kaiser’s standard operating procedure: Cut costs at the patients expense, prevent appointments, commit malpractice, destroy and fabricate records, force arbitration, and win no matter how dirty you play.

I got lucky with the birth of my daughter. I actually had somewhat of an “in” with the doctor, so she actually induced on the delivery date. You should have seen the look of bewilderment on the faces of the employees. They wanted to know who I was. They thought I was a Kaiser executive getting this kind of treatment.

As far as falsified and lost records: Kaiser does it in 100% of cases, no matter how big or small. They get away with it because it is in arbitration, and arbitrators do not care and look the other way. End the rigged arbitration system, and many problems will be resolved. Kaiser will not be comfortable enough to fabricate evidence in court where there will be repercussions, although they will still do it. Arbitration is a horrible and frustrating experience, and that is Kaiser’s goal.

Find out the name of the computer heart monitor. Find the manufacturer. Do some research. There may be files stored on it. But do not give KP any idea you are doing this or that monitor will be gone faster than they lost your records.