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	<title>Comments on: Another Kaiser Permanente ER horror story</title>
	<atom:link href="http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/</link>
	<description>Kaiser Permanente: Failure to Thrive -- A Managed Care Watch Web Site</description>
	<pubDate>Tue, 07 Oct 2008 11:36:45 +0000</pubDate>
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		<title>By: tolado</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-27386</link>
		<dc:creator>tolado</dc:creator>
		<pubDate>Wed, 21 May 2008 18:15:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-27386</guid>
		<description>wow, that sounds like a bad situation.  I've had good experiences at kaiser, especially when I had my moto accident.  (to the person asking if you were wearing a helmet, think about smokers, drug users, drunk drivers, hunters, unprotected sex, all the other risky stuff people do.  why not ban anything but going to work (by bus) and staying home?
seems the state of healthcare is that you really have to watch out for yourself, as there are 2 many cracks to slip thru.</description>
		<content:encoded><![CDATA[<p>wow, that sounds like a bad situation.  I&#8217;ve had good experiences at kaiser, especially when I had my moto accident.  (to the person asking if you were wearing a helmet, think about smokers, drug users, drunk drivers, hunters, unprotected sex, all the other risky stuff people do.  why not ban anything but going to work (by bus) and staying home?<br />
seems the state of healthcare is that you really have to watch out for yourself, as there are 2 many cracks to slip thru.</p>
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		<title>By: Val</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-17745</link>
		<dc:creator>Val</dc:creator>
		<pubDate>Sat, 31 Mar 2007 01:32:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-17745</guid>
		<description>I have been fighting with Kasier to help me for about 6 weeks now they know what i have they know i am in pain and couldnt possably care any less. 

it started back in Oct 2006 i had a strange pain in my right side and everytime i ate it would get wrose it was late at night so i headed to the ER. after a 7 hour wait they tell me they "think" i have gall stones but sent me home with acid reflux meds. 

then 6 months later i get that pain in my side again only now its alot worse and isnt going away i try and set up to see my doctor the soonest they could fit me in was 3-5 weeks from then.. so i go to my Er again this time they actually run tests and so an ultra sound and confrim yes i have gall stones here some meds and we'll get back to you on when your surgery well be.. 

a week ago i went back to the ER i couldnt take the Pain.. they tell me there going to prep me for surgery to the IV and everything i tell them i react badlt the some pain meds and ignore me and give me morohine and end up sicker then i went in.. after 7 hours of all this they actually tell me "your gallbladder isnt infected anymore and you dont want a tired surgein, so we're sending you home call and make an appt with your doctor and be happy in Canada you'd have to wait 6 months" i coudlnt beleive it they never even said it was infected ever till then ... so now after many calls later here i am 6 weeks after this all started and still no surgery appt. they say that well be another 5-8 weeks.. and they'll call me when they can fit me in.. i've been in total constant pain for so long now and i hate Kasier if i had the money i would go to another ER.. but i dont...</description>
		<content:encoded><![CDATA[<p>I have been fighting with Kasier to help me for about 6 weeks now they know what i have they know i am in pain and couldnt possably care any less. </p>
<p>it started back in Oct 2006 i had a strange pain in my right side and everytime i ate it would get wrose it was late at night so i headed to the ER. after a 7 hour wait they tell me they &#8220;think&#8221; i have gall stones but sent me home with acid reflux meds. </p>
<p>then 6 months later i get that pain in my side again only now its alot worse and isnt going away i try and set up to see my doctor the soonest they could fit me in was 3-5 weeks from then.. so i go to my Er again this time they actually run tests and so an ultra sound and confrim yes i have gall stones here some meds and we&#8217;ll get back to you on when your surgery well be.. </p>
<p>a week ago i went back to the ER i couldnt take the Pain.. they tell me there going to prep me for surgery to the IV and everything i tell them i react badlt the some pain meds and ignore me and give me morohine and end up sicker then i went in.. after 7 hours of all this they actually tell me &#8220;your gallbladder isnt infected anymore and you dont want a tired surgein, so we&#8217;re sending you home call and make an appt with your doctor and be happy in Canada you&#8217;d have to wait 6 months&#8221; i coudlnt beleive it they never even said it was infected ever till then &#8230; so now after many calls later here i am 6 weeks after this all started and still no surgery appt. they say that well be another 5-8 weeks.. and they&#8217;ll call me when they can fit me in.. i&#8217;ve been in total constant pain for so long now and i hate Kasier if i had the money i would go to another ER.. but i dont&#8230;</p>
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		<title>By: Admin</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-9493</link>
		<dc:creator>Admin</dc:creator>
		<pubDate>Fri, 10 Nov 2006 23:21:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-9493</guid>
		<description>That's a strange and irrelevant question. People who don't wear helmets aren't entitled to humane and professional treatment in the ER? Hopefully you don't work in one.</description>
		<content:encoded><![CDATA[<p>That&#8217;s a strange and irrelevant question. People who don&#8217;t wear helmets aren&#8217;t entitled to humane and professional treatment in the ER? Hopefully you don&#8217;t work in one.</p>
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		<title>By: Holly</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-9486</link>
		<dc:creator>Holly</dc:creator>
		<pubDate>Fri, 10 Nov 2006 22:48:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-9486</guid>
		<description>All I want to know is if you had a helmet on?</description>
		<content:encoded><![CDATA[<p>All I want to know is if you had a helmet on?</p>
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		<title>By: L</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-4557</link>
		<dc:creator>L</dc:creator>
		<pubDate>Thu, 28 Sep 2006 22:49:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-4557</guid>
		<description>Kaiser isn't even good for pap smears.  My wife had several come back abnormal, and they blew them off.  Finally, in March of 2005, after being seen for abnormal periods, they found she had cancer.  Her hysterectomy was performed by 2 competent surgeons, but follow up care was lax.  She developed a seroma, and twice went into the ER due to pain and massive abdominal swelling.  On one occasion, the doctor - if you can call him that - grabbed the seroma and moved it all around.  (She hadn't been out of the hospital but a couple of weeks at the most, and her incision was still healing.)  She was in excruciating pain, but her pride wouldn't let her scream out.  The damn doctor wrote on her chart that she had an anxiety attack and was drug seeking and sent her home.  

We called the assistant to the OB/GYN surgeon who was treating my wife, and tried to get an appointment.  They were all booked up for weeks she said.  That's when my wife suggested we take a picture of the seroma and send it to the doctor.  (I'm an employee at Kaiser, so I was able to find the doctor's email addy.)  What do you know, we got a call back the same day saying to come on in tomorrow.  

We went in, and both surgeon's who operated on my wife were there.  (Both are respective heads of OB/GYN at 2 medical centers in SoCal, but one has had more oncology experience, even working at the City of Hope prior to joining Kaiser.)  They were not too happy when they saw the seroma.  The second surgeon asked my wife to recount the experience she had in the ER.  She told them what happened, and my wife could tell the second surgeon was irrate because of his facial expressions and he was visible shaking.  (Wow - maybe a Kaiser doctor who gives an actual damn?)

They proceeded to drain a large amount of fluid from the seroma.  To this day, the damage done by the seroma stretching her skin is still there.  She has a large pannus that pulls on the incision and it feels like a hot needle stabbing her.  She can't do anything around the house without being in pain.  She's had suicidal thoughts, and I even had to take her to the ER (no, not Kaiser's ER) because she said she was going to kill herself.  Since then she's been on pain meds and anti-depressants.  She feels like she must be craxy because no one takes her pain seriously, nor is willing to do anything about it.

Kaiser has also conditionally denied surgery to remove the pannus that has developed, stating the surgery is "cosmetic".  I say conditionally, because they've asked for more documentation.  I don't hold out hope that they will do the right thing once I send them the documentation they asked for.  (BTW, I am on Kaiser's self-insured PPO which is what they offer in their benefits package as an alternative to their regular HMO plans.  It isn't much better, except that I can sue Kaiser under ERISA and not go through arbitration.)

So if you are considering a job at Kaiser, understand that you are rolling the dice on your health and welfare, and that of your family.  And the odds are stacked heavily against you.</description>
		<content:encoded><![CDATA[<p>Kaiser isn&#8217;t even good for pap smears.  My wife had several come back abnormal, and they blew them off.  Finally, in March of 2005, after being seen for abnormal periods, they found she had cancer.  Her hysterectomy was performed by 2 competent surgeons, but follow up care was lax.  She developed a seroma, and twice went into the ER due to pain and massive abdominal swelling.  On one occasion, the doctor - if you can call him that - grabbed the seroma and moved it all around.  (She hadn&#8217;t been out of the hospital but a couple of weeks at the most, and her incision was still healing.)  She was in excruciating pain, but her pride wouldn&#8217;t let her scream out.  The damn doctor wrote on her chart that she had an anxiety attack and was drug seeking and sent her home.  </p>
<p>We called the assistant to the OB/GYN surgeon who was treating my wife, and tried to get an appointment.  They were all booked up for weeks she said.  That&#8217;s when my wife suggested we take a picture of the seroma and send it to the doctor.  (I&#8217;m an employee at Kaiser, so I was able to find the doctor&#8217;s email addy.)  What do you know, we got a call back the same day saying to come on in tomorrow.  </p>
<p>We went in, and both surgeon&#8217;s who operated on my wife were there.  (Both are respective heads of OB/GYN at 2 medical centers in SoCal, but one has had more oncology experience, even working at the City of Hope prior to joining Kaiser.)  They were not too happy when they saw the seroma.  The second surgeon asked my wife to recount the experience she had in the ER.  She told them what happened, and my wife could tell the second surgeon was irrate because of his facial expressions and he was visible shaking.  (Wow - maybe a Kaiser doctor who gives an actual damn?)</p>
<p>They proceeded to drain a large amount of fluid from the seroma.  To this day, the damage done by the seroma stretching her skin is still there.  She has a large pannus that pulls on the incision and it feels like a hot needle stabbing her.  She can&#8217;t do anything around the house without being in pain.  She&#8217;s had suicidal thoughts, and I even had to take her to the ER (no, not Kaiser&#8217;s ER) because she said she was going to kill herself.  Since then she&#8217;s been on pain meds and anti-depressants.  She feels like she must be craxy because no one takes her pain seriously, nor is willing to do anything about it.</p>
<p>Kaiser has also conditionally denied surgery to remove the pannus that has developed, stating the surgery is &#8220;cosmetic&#8221;.  I say conditionally, because they&#8217;ve asked for more documentation.  I don&#8217;t hold out hope that they will do the right thing once I send them the documentation they asked for.  (BTW, I am on Kaiser&#8217;s self-insured PPO which is what they offer in their benefits package as an alternative to their regular HMO plans.  It isn&#8217;t much better, except that I can sue Kaiser under ERISA and not go through arbitration.)</p>
<p>So if you are considering a job at Kaiser, understand that you are rolling the dice on your health and welfare, and that of your family.  And the odds are stacked heavily against you.</p>
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		<title>By: gadfly</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-495</link>
		<dc:creator>gadfly</dc:creator>
		<pubDate>Fri, 01 Sep 2006 17:36:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-495</guid>
		<description>It's a shame you can't publish all the stories you get via mailing list. More of these stories need to be made public.</description>
		<content:encoded><![CDATA[<p>It&#8217;s a shame you can&#8217;t publish all the stories you get via mailing list. More of these stories need to be made public.</p>
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		<title>By: Admin</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-489</link>
		<dc:creator>Admin</dc:creator>
		<pubDate>Wed, 30 Aug 2006 20:21:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-489</guid>
		<description>Hi Beth,

Yes, we would be happy to tell your story if you'll write it up for us.  I did answer your emails but I have a feeling they may have ended up in your junk mailbox.  I'll try again.</description>
		<content:encoded><![CDATA[<p>Hi Beth,</p>
<p>Yes, we would be happy to tell your story if you&#8217;ll write it up for us.  I did answer your emails but I have a feeling they may have ended up in your junk mailbox.  I&#8217;ll try again.</p>
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		<title>By: Beth</title>
		<link>http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-488</link>
		<dc:creator>Beth</dc:creator>
		<pubDate>Wed, 30 Aug 2006 20:14:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.kaiserthrive.org/2006/08/30/another-kaiser-permanente-er-horror-story/#comment-488</guid>
		<description>KAISER IS POND SCUM! I am so sorry for the experience that you had. You are absolutely right when you say they have no souls. That was my experience as well. Just be sure they don't start "losing" critical records. That is what they do to avoid a fair arbitration. I would ditch Kaiser as soon as you can.

They let My Beautiful unborn Child die because of their LAX, UNCARING attitude. Kaiser needs to be put out of business for good. I was told to go home and don't come back unless I was bleeding or my water broke... my Baby died the very next day (I was actually at Kaiser twice in one day the day before my Baby died). She was past her due date, there has been no explanation as to why she died. She was a perfect little beauty, 7 lb, 13 oz. And they "lost" the critical records.

Look out Kaiser, here I come.

I would LOVE to share my story if anyone is interested.
email:  elibug@aol.com

Kaiser is nothing but a scam.</description>
		<content:encoded><![CDATA[<p>KAISER IS POND SCUM! I am so sorry for the experience that you had. You are absolutely right when you say they have no souls. That was my experience as well. Just be sure they don&#8217;t start &#8220;losing&#8221; critical records. That is what they do to avoid a fair arbitration. I would ditch Kaiser as soon as you can.</p>
<p>They let My Beautiful unborn Child die because of their LAX, UNCARING attitude. Kaiser needs to be put out of business for good. I was told to go home and don&#8217;t come back unless I was bleeding or my water broke&#8230; my Baby died the very next day (I was actually at Kaiser twice in one day the day before my Baby died). She was past her due date, there has been no explanation as to why she died. She was a perfect little beauty, 7 lb, 13 oz. And they &#8220;lost&#8221; the critical records.</p>
<p>Look out Kaiser, here I come.</p>
<p>I would LOVE to share my story if anyone is interested.<br />
email:  <a href="mailto:elibug@aol.com">elibug@aol.com</a></p>
<p>Kaiser is nothing but a scam.</p>
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